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Legal | Client Onboarding Process | Crypto hut

For Business Clients

Step 1: Company Information

Provide:

  • Full legal business name
  • Business registration number
  • Registered office address
  • Company registration documents
  • List of shareholders and beneficial owners
  • Sources of wealth and income

Step 2: Authorized Representatives

Identify all individuals authorized to act on behalf of the company, including:

  • Members of statutory bodies
  • Authorized signatories: We will verify their identities using the same process as for individual clients

Step 3: Verification Process

We will:

  • Verify your company details against official commercial registers
  • Screen all authorized representatives against sanctions lists and ask you for PEP declaration
  • Complete the same identity verification process as for individuals

Step 4: Payment Method Setup (For Crypto Purchases)

  • Link a company payment card
  • Complete verification of your payment method

For Individual Clients

Step 1: Personal Information Collection

Please provide:

  • Full name (first and last name)
  • Personal identification number (for Polish citizens/residents) or date of birth
  • Place of birth
  • Current address (permanent residence)
  • Nationality
  • Valid government-issued ID details (type, number, issuing authority, expiration date)
  • Email address
  • Phone number

For self-employed individuals:

  • Business name (if applicable)
  • Business registration number
  • Business address

Step 2: Contact Verification

  • Send verification codes to your email and phone number
  • Require you to enter these codes on our platform
  • Pause the process if verification fails

Step 3: Identity Verification

Provide a clear photo of your government-issued ID that shows:

  • Your full name
  • Date of birth
  • Photo matching your current appearance
  • Clear document details (number, issuing authority, expiration date)

Document requirements:

  • Must be valid and government-issued
  • Must be undamaged and fully legible
  • Must clearly show your photo and personal details

Step 4: Additional Verification

  • Address verification: For transactions over 1,000 EUR, please provide proof of address (utility bill, bank statement, etc.)
  • Sanctions screening: We automatically check against sanctions lists and we will ask you for PEP declaration

Step 5: Payment Method Setup (For Crypto Purchases)

  • Link a payment card in your name
  • Complete verification of your payment method

Important Notes

  • We may request additional documentation at any time
  • All documents must be current and valid
  • The onboarding process may take 1-3 business days
  • We store all information securely in compliance with AML regulations
  • Transactions may be limited until verification is complete

For assistance with onboarding, please contact our support team at [email protected]

Client Due Diligence (CDD) Procedures

Vaulter spółka z ograniczoną odpowiedzialnością (hereinafter referred to as 'Company') is a legal person providing services associated with virtual assets and is registered in polish crypto assets providers register (Rejestr działalności w zakresie walut wirtualnych - RDWW-1712). It qualifies as an obliged institution under the Polish AML Act (Act of 1 March 2018 on Counteracting Money Laundering and Terrorism Financing), specifically defined in Chapter 1, Article 2, Paragraph 12 ("AMLA"). The Company implements anti-money laundering policies in line with AMLA, engaging in due diligence with all business counterparties, while assessing transaction parameters and volumes to actively deter illicit financial activity

When Do We Perform Due Diligence?

We conduct CDD checks in the following cases:

  • Before establishing a business relationship (e.g., onboarding a new client)
  • Before executing high-risk or suspicious transactions
  • Periodically during the business relationship (based on risk level)
  • If transaction details are unclear or unusual
  • When a transaction lacks a clear legal or economic purpose

Our Due Diligence Process

1. Initial Verification (Before Onboarding)

  • Client identity & beneficial ownership (using official registers + additional sources)
  • Purpose of the transaction/business relationship
  • Source of funds/assets (especially for high-value transactions)
  • Screening for Politically Exposed Persons (PEPs) and sanctioned individuals

2. Blockchain & Transaction Monitoring

We use advanced blockchain analytics tools to:

  • Screen cryptocurrency wallets in real time
  • Analyze transaction history for suspicious patterns
  • Flag high-risk addresses for further review

3. Ongoing Monitoring

We continuously assess client activity, including:

  • Annual reviews (mandatory for all clients)
  • Additional checks for high-risk clients
  • Termination of business relationships if risks cannot be resolved

Why Is This Important?

  • Prevents fraud, money laundering, and terrorist financing
  • Ensures compliance with global AML/CFT regulations
  • Protects both our platform and our clients

For any questions, contact us at [email protected]